I want to start this review off by saying, I have been coming to this salon for 6 months now. Every time I book an appointment and come in do you think they recognize me and treat me like some of their “regulars” - no. I come every 4 weeks maybe up to 6 if I’m too busy. I get an acrylic fill every time. I would also like to add that I have been getting acrylics for 7 years now. Am I a professional? absolutely not, but I know how the process should go of getting an acrylic nail service done. The lady I had do my nails today is clearly inexperienced and doesn’t know how to do acrylics. She specializes in gel (shellac) manicures. How do I know this? well when I come here with my sister - my sister gets gel manicures and always gets her, and they turn out fine. From the moment she shortened my nails and applied the acrylic (terribly) I knew it was game over. I got an acrylic fill with one solid color that was it and it took 2 hours, and it came out looking like a toddler painted them. I have polish on my skin which is now creating a burning sensation. I did really like this salon previous to this experience. Sophie and the “older” nail tech are the other 2 people I have thankfully got to do my nails and they were fantastic every time. But this lady I got today that I’ve never had before was awful. My advice, if your employees don’t know how to correctly provide a service, don’t let them do it. I will not be returning to this salon ever again. Be mindful of who you get to do your nails ladies.